Based in New Jersey and California, the Player Services Team at NJ Pala Casino prides itself in being the best customer support team in the industry.

If you are having troubles on the site, first try our General FAQ section. If you can’t find a satisfactory answer in our FAQ section, please contact us by choosing one of the options below.

Having trouble with your Flash player? Try these steps to solve it: Click Here

Live Chat

Need to speak with someone immediately via online live chat? No problem, click here and you will be connected with our first available agent. If you need a little help getting started at NJ Pala Casino, our FAQ section answers the most common questions players often have.


Our Player Services Team is available 24/7 with phone support. Our team would be happy to assist you, simply call us at 1-855-243-6444 and we will help resolve any issues you are having.


Our Player Services Team is also available 24/7 via email at